Better Dialogue with Shareholders and Related Disclosure

Dialogue with Shareholders & Investors

Major responder

Times

General Meeting of Shareholders

Directors and Executive Officers

Financial results briefing for institutional investors and investment analysts

Representative Director and President & CEO

One-on-one meetings with institutional investors and investment analysts

Representative Director and President & CEO,

Director, Senior Managing Executive Officer & CFO,

and GM Corporate Administration Department & MGR

1.Business model

・Service contents and a system to earn profits of each segment

・Competitive landscape and future business development of each segment

2.Matters related to business performance

・Sales composition and profit margin of each segment

・Progress after M&A

3.Medium-to long-term management strategies

・Driver for future growth

・Progress of the medium-term management plan

4.Shareholder returns and share prices

・Dividend payout ratio and a treasury stock acquisition policy

・Future direction for shareholder returns

・Awareness of share prices

5.Others

・Business environment

・Investment in human capital management

Category

Frequency

Reporting Details

Reports on financial results briefings

twice a year

Contents of presentation materials and a question-and-answer session at financial results briefings

Reports on stock-related information

once a month

Share prices and trading volume, stock indexes, shareholder composition, etc.

Reports on IR strategies and activities

four times a year

Medium-to long-term IR strategies including capital strategies, results of such activities, challenges, etc.

Others

each time

Sharing of information on all matters rerated to the stock market Discussion on management conscious of capital cost and share prices

Requests

Results

Improvement of IR materials

The contents of presentation materials and an integrated report were brushed up

Our service overview and business model have been disclosed to gain understanding of our business

Simultaneous disclosure of timely disclosure materials in English

Increased opportunities to interact with the president

IR meetings were arranged with the participation of the president

Clarification of medium- to long-term management strategies

Upward revision of the medium-term management plan “Blue Print 2027,”

Increased opportunities for shareholders to ask questions

The pre-question system was introduced at the 16th Ordinary General Meeting of Shareholders, and the system was continued to be implemented.

Increased dialogue with individual investors through IR exhibition

Promoted changes in the consciousness of capital cost and share prices

The article entitled “Management That Is Conscious of Cost of Capital and Stock Price” was released on our website

Increased discussions at the board meetings